Contextual

Feature Discovery

Retain and grow

What is Feature Discovery? & why it is the Key to Product-Lead Growth.


Did you know that it costs five times as much to attract a new customer, than it does to keep an existing one? The first rule of any business is to retain customers and build a loyal relationship with them, and thereby reduce dependency on customer acquisition costs to grow your business.
Users are increasingly disinclined to get the help they need from product knowledge base resources with over 60% relying on Google for app support increasing the likelihood of user churn.
Continuous onboarding means engaging and helping users with contextual mobile and web tooltips, new feature announcements and in-app help throughout their lifecycle.

  • Feature Announcements
  • Contextual User Onboarding
  • User Surveys and Feedback
  • In app FAQ
  • In app video
  • User and App analytics
  • Feature Analytics

No Code, No software development resource required


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Cross platform in app Tooltips and in app Announcements​

Create beautiful targeted and personalised in app Tooltips Announcements and more across all your app platforms without hard coding Compatible with IOS ,Android, React Native and Web.
Find out more about  cross platform user guides
Choose from our library of in app Tooltips and Announcement Templates
Choose from a massive library of over 50 fully customizable in app User Onboarding Guides, Tooltips, Feature Announcements, In app Messaging, FAQs, Carousels and User Surveys.

Over 50 customisable onboarding templates

Choose from a massive library of over 50 fully customizable in app User Tooltips, Feature Announcements, In app Messaging, FAQs, Carousels and User Surveys.
Find out more about in app Tool tip and Feature Announcement templates
Choose from our library of in app Tooltips and Announcement Templates
Choose from a massive library of over 50 fully customizable in app User Onboarding Guides, Tooltips, Feature Announcements, In app Messaging, FAQs, Carousels and User Surveys.

Get a Demo


Get Started


Contact us

With Contextual creating Mobile and Web app onboarding guides couldn’t be easier

Step 1: Design

Create Web and Mobile App tooltips, walkthroughs, launchers and contextual support in a single dashboard

  • Simple to use Guide designer
  • Over 50 fully customisable Guide and Tooltip templates
  • No Coding required
  • Empower non-technical people

Step 2: Target

Trigger walkthroughs, tooltips and inApp education when the user needs it.

  • Real-time segmentation
  • Automatically present a tour or tip based on engagement, behavior or custom tag
  • Engage in context at a specific page and action


Step 3: Measure, Optimize

Experiment, test and refine onboarding and education tooltips to help users understand your App.

  • Nudge users to complete actions in your App
  • Measure engagement and who has completed and reached usage goals

“We needed a way to change in-app marketing messages on top of our software without killing ourselves in the back room. We gave Contextual to our UX/UI person and she ate it up! Contextual has been a game changer!”

Darryl Goede
CEO and founder of Sparkbox