Guide templates
With Contextual you start with a rich set of templates that you can rollout fast.
Customise and save your preferred styles but most importantly you can point-and-click your own messaging, inserting links to customer service and training resources, or embed explanatory images and videos exactly where you need it in your App!
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Contextual tips
Contextual tips offer a wide variety of options to display instructional message tips to your users, normally to point and highlight a feature or element on your page. These templates are a combination of elements that allow you to customise and edit the text, image and video content to clearly inform your users.
- Tips with text, image and video
- Interactive contextual message
- Video message tip
- Simple message tip
Button launchers
This is an optional feature that allows your users to launch a guide by clicking these buttons. This means the items on the app can be highlighted and the button will display the option for the users to see the information they are after. There are a range of animations available for these button launchers to draw user’s attentions.
- Help
- Alert
- Close
- Information
- Record
- Minimise
- Expand more
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Announcements
Announcements are designed as popup guides or messages which can be displayed to your users at any stage. These are available in a variety of formats, including web carousel slides, with one or multiple images, videos, texts, etc.
- All time announcement
- Interactive announcement
- Popup with multiple images
- Video announcement
- Welcome message
- Banner
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Carousel slides
Carousel slides are designed to display multiple messages including videos, images, text, etc. all at once and as separate packages and steps. These can be used as popups or on demand.
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Surveys
These survey or feedback templates allow you to gather insightful feedback from your users, which aim to help you understand how respond to your product or service. Users can submit a rating, or indicate how they feel about their experience. These template are usually designed to be highly interactive and need direct input from a significant number of users to collect meaningful data.
- Emoji feedback
- NPS survey
- Simple feedback
- Rating based feedback