Every Product Manager, UX/UI Designer and Customer Service and Customer Success professional knows that customer centricity is the key to survival in the competitive world of mobile apps . The best and most scalable way to get close to your users is via in app user feedback surveys. Offer “in the moment” user feedback response capture within your app targeted to the right user on the right screen and feature and at the right time and not when they are in the middle of trying to complete a task.
Contextual In app user feedback surveys help identify user pain points and where solutions are needed to optimise conversion rates and reduce friction in the user journey for both Mobile and Web app users. Validate performing features and prioritise your product roadmap. Identify unhappy users, prevent churn, and increase user retention. Identify happy users and capture feedback to optimise five-star reviews.
Offer Contextual targeted and personalised in app user feedback capture across all your app platforms. Create in app feedback for specific features, screens and fields for IOS ,Android, React Native and Web apps
On demand user survey feedback reports for specific users and user cohorts, operating systems and features
Create, Update and Launch Contextual User Onboarding surveys, feature surveys and as fast as you can produce your questions without hard coding and without the need for App Store and Google Play releases.
Discover how Contextual customers are benefiting from increased activation, user engagement and user retention using in app user onboarding flows.
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