Airwallex is a newly-minted unicorn based in Australia operating at the intersection of FX and business expense management.
This snippet is a preview of an upcoming fireside in a few weeks with Richard Jeremiah who is Product Director for the SME Platform.
Airwallex are an interesting play in that they potentially compete with Brex, Transferwise and Stripe. No lack of ambition here 😥😇 and its bound to be a great discussion – particularly because Richard also held senior Product roles at Seek and Joro.
Richard will be talking about learnings from using Teresa Tores’ Continuous Discovery Method and how that wires together with OKRs (Objectives and Key Results), JTBD (Jobs to be Done) and Opportunity Solution Trees.
I wasn’t familiar with Teresa’s work, so I found this post which covers real-life examples of a company getting started with Opportunity Solution Trees – I look forward to digging more into this with Richard.
The key takeway for me in this preview is that this approach stops a Product Team from focussing too narrowly on ONE solution to the challenge (and racing off and implementing), but gives you a breadth-first perspective of potential solution candidates. The last quote captures the value of Opportunity Solution Trees (etc) as a discipline for Product Teams – its a ripper!
“Shift from being a feature factory to a problem solving product team”
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