Category: Continuous Onboarding

activation

Empty States and FTUX Anti-patterns

Are you throwing up roadblocks to your users before they’ve Activated in your App? When a user is getting started – quite often there won’t

activation

Pirate Metrics, PLG, user journey

The wave in the last few years of Product Led Growth has been phenomenal, it is most commonly compared with “sales-led” – the dirty secret

Situation, Motivation, Expected Outcome
Continuous Onboarding

Onboarding guru Hulick on JTBD

If you are a Product Manager, Designer, you have probably heard of onboarding guru Samuel Hulick. Even Customer Success people are aware of his tear-downs