Category: Continuous Onboarding


Empty States and UX Anti-patterns

Are you throwing up roadblocks to your users before they’ve Activated in your App? When a user is getting started – quite often there won’t


Pirate Metrics, PLG, user journey

The wave in the last few years of Product Led Growth has been phenomenal, it is most commonly compared with “sales-led” – the dirty secret

Situation, Motivation, Expected Outcome
Continuous Onboarding

Onboarding guru Hulick on JTBD

If you are a Product Manager, Designer, you have probably heard of onboarding guru Samuel Hulick. Even Customer Success people are aware of his tear-downs